2021 ANNUAL REPORT WEBINAR VIDEOS NOW UP ON THE SITE!
If you missed our fantastic 2021 Annual Report webinar “The Way We Were: Lessons for Service Redesign” on Wednesday 24 November, now is your chance to catch it. You can access all the videos on our brand new Youtube channel or via the individual speaker links on our web page.
The report highlights the state of play just as we entered the COVID-19 pandemic. Since then, so much has happened. Many care pathways were disrupted whilst resources were diverted to maintaining or creating new services for emergency and urgent cases. The pandemic continues but in a different form following the vaccination programme. Integrated care systems, hospital and ambulance trusts are collectively dealing with the consequences, and establishing work programmes to deal with current requirements as well as the backlog.
The lessons of the NCAP prior to the pandemic are all highly relevant to the on-going re-design of services. Around 150 people joined us to explore what is shown by the audit data, and what we have learned from this challenging period. There is also a half hour session from Dominique Allwood of UCL Partners on using data and Quality Improvement methods to implement improvement.